“Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow’s public on-sale for Taylor Swift | The Eras Tour has been cancelled,” the ticketing service tweeted.
The cancellation is just the latest in a string of messy circumstances surrounding ticket sales for Swift’s highly anticipated tour. On Tuesday (Nov. 15), after an unprecedented number of fans went to Ticketmaster with presale codes in the hopes of buying tickets, Ticketmaster’s website experienced mass outages and extreme delays that caused some to wait for several hours in a virtual queue, just to walk away empty handed.
Ticketmaster then shared a statement shortly after 1 p.m. ET on Tuesday, about three hours after the East Coast venue presales began, noting that the company wasn’t prepared for the “historically” large demand for tickets, and postponed presales for West Coast venues and Capitol One cardholders scheduled for later that same day.
The wild demand for Eras Tour tickets had been apparent even leading up to the ticket sale, leading the “All Too Well” pop star to add 25 additional shows to her 27 original dates in the past couple weeks. Swift hasn’t hit the road since 2018, when she toured in support of her album, Reputation. She had planned to go out again after dropping 2019’s Lover for a series of stadium shows she dubbed Lover Fest, but the gigs were canceled due to the COVID-19 pandemic.